IT Systems Support

IT Varsity: Systems SupportWhat is the aim of this course?

The aim of this course is to develop you into a well rounded IT professional, thereby preparing you for a career in System Support. This course builds on the foundational technical skills that you acquired at the IT Technical Support course.

Because our attention at IT Varsity is always on the practicals, this course is a very practical one. By the end of the course you will be a competent Technical Support Technician.

What are my career prospects after doing this course?

There is a huge need for skilled technical support technicians throughout South Africa as well as in other countries. Because this course is more specialized than the IT Technical Support course, it will place you at a higher level both in terms of skill as well as earning potential.

The kinds of careers you may be able to take up after completing this course are:

  • IT Infrastructure Manager
  • Network Administrator
  • Enterprise Infrastructure Administrator
  • Network Security Manager
  • Cloud Computing Solutions Consultant

If you have an entrepreneurial spirit, you may even start your own business. The possibilities are endless!

What will I learn?

In the IT Varsity Technical Support course you will learn the following:

  • Computer network architectures and standards
  • LAN (local area network) installation and management
  • Installing and configuring a multi-user networked operating system
  • Enterprise System Management
  • IT Project management
  • DBMS (Database Management System) fundamentals

What qualification will I earn?

After successfully completing this course and meeting all the assessment criteria you will earn the following qualification:

National Certificate: IT Technical Support

SAQA ID: 48573

NQF: 5

Credits: 150

This course has also been aligned with the following international certification exams:

Comptia Cloud+

Comptia Security+

Comptia Project+

If you wish to optionally write any of the above examinations, you will be able to pass with minimal effort.

What are the minimum admission requirements?

To enroll for this course you will need a National Senior Certificate (matric).